Phoenix Training Services (Midlands) Ltd

National Careers Service

Information Advice and Guidance
Click here for information on our National Careers Service

European Social Fund

Some of our Programmes are funded by the European Social Fund (ESF).

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Good News Stories

Click here to take a look at our good news stories to see how we have helped to support people with training and gaining employment.


Feedback Recieved

Click here to take a look at feedback that we have recieved from from people that we have provided training and support for.

We offer high quality training in courses such as:
Come and see one of our advisors to see if you qualify for funded training.


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Phoenix and Amexi

Phoenix Training Services is proud to announce that we are currently working with Amexi in order to provide QCF qualifications to their staff.

Latest Courses

We are currently able to offer the following courses to induviduals who are currently unemployed and in reciept of benefits:

Preparation For Employment Training

  • CV building/improvements
  • Effective filling in of application forms
  • Preparing for and feeling confident in interviews
  • Job searching skills
  • Upon completion learners will achieve an EDI Level 1 Certificate in Preparation for Employment

Functional Skills

  • Ideal for lower level literacy learners
  • Functional skills in English, Maths and ICT
  • Upon completion learners will achieve Functional Skills Entry Level 3 English, Functional Skills Entry Level 3 Maths and Functional Skills Entry Level 3 ICT

Equality and Diversity

  • Issues around stereotyping, prejudice and discrimination
  • Basic rights that all people should enjoy
  • Shared values people have
  • To examine the responsibility each person and organisation has in ensuring that barriers to participation in society are removed
  • Upon completion learners will achieve a NCFE Level 2 Certificate in Equality and Diversity

Customer Service

  • How to provide good customer service
  • Communication in the customer service role
  • Upon completion learners will achieve a NCFE Level 2 Certificate in Customer Service Knowledge

We can also offer Level 2 Principles of Cleaning and Level 2 Work in Adult Social Care - If you are interested then please contact us and ask for Sarah Lavender for more details on these courses.


Into Employment as a Line Chef

Timonthe Maskouly Badji registered with the National Careers Service in June 2013 and was supported by Michael Ngum one of Phoenix Training National Careers Service Advisors to access a Food Hygiene and First Aid Course. Timonthe is currently a University Student who was keen to gain work to support his studies. Timonthe was keen to work in the catering industry as one of his passions was cooking and hoped to combine his passion with work.

Michael was able to help Timonthe access suitable training to fit around his current studies and also discussed current vacancies including a position that was available with TGI Friday’s as a chef.

Timonthe on completion of training was able to secure work at TGI Friday’s in July 2013 as a line chef and was ecstatic with the support he had gained through the National Careers Service.

Timonthe says “ I really appreciate the assistance gained from my advisor to help me gain training and get back into work”.


Welcome to Phoenix Training Services

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Whatever your needs for training or consultancy we can help you to achieve your goals.

Established in 1994 and based near the centre of Birmingham, we have a wide range of courses available at varying levels and in a wide range of subjects.

From fork lift driving, to confidence and motivational skills - we have courses to interest you and widen your skill range.



Short Course Completers for September 2014

  • Food Hygiene: 73
  • Emergency First Aid: 85
  • Pediatric First Aid: 8
  • Health and Safety: 40


Phoenix Training Services (Midlands) Ltd receive centre approval from EDI to deliver NVQ, QCF and VCQ courses.

About us

Phoenix Training Services has been in operation since 1994, offering free and funded training through Government training initiatives.
As well as providing funded training Phoenix operates a large commercial training base with many key local businesses.
Whatever your training requirement is Phoenix can meet it.
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Quality Training

Confessions of a Shopaholic
We provide both funded training and commercial training. Our commercial training is bespoke to each induvidual business and its needs.

Customer Feedback

Confessions of a Shopaholic
Sid: "Out of all the places I have been to. None have been as helpful and kind as they have at Phoenix Training Services!"

Latest News

Popular News

Top Information

CSCS the way forward for the Construction industry
The CSCS card is required by all workers to work in the construction industry.

Quality Fork Lift Truck Training
Phoenix Training is the UK's leading provider of training and associated services for all types of materials handling equipment and workplace transport.